FAQ > Common service > About uploader and file management > Images and files can not be uploaded.

Images and files can not be uploaded.

The maximum file size that can be uploaded is 600 KB for free users and 6MB for premium users at the maximum. First of all, please check whether the size of the image or file you want to upload exceeds 600KB.

Also, the file formats that can be uploaded are of the following format, so please check here as well.
  • Image file: jpg · jpg · png
  • Audio file: mid · wma · mp3
  • Movie files: wmv, mpg, flv, mov, 3 gp, 3 g 2, amc, mp 4, swf, asf
  • Other: html · txt · pdf · doc · xls · ppt · lzh · zip

If you are still unable to upload even after confirming the above, the following causes are considered.
  1. You have not pressed the "Save settings" button after uploading the image
  2. Image file is corrupt
  3. File has no extension
  4. The file name contains double-byte characters such as Japanese
  5. The folder containing the file contains double-byte characters such as Japanese
  6. Posted from an old browser (The upload function is compatible with IE 4.0 / NS 4.0 or later)

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