| Sales employer name | Usagi Communications Inc. |
|---|---|
| Officer responsible | Daisuke Yamada |
| Head office location | 2-36−3 Kaname-cho Toshima-ku Tokyo |
| Contact point |
Inquiries are only accepted in "Inquiry Form". (phone number:05053183712 / mail address:admin@wox.cc) |
| Required fee other than item price | In the case of bank transfer, a transfer fee will be charged at the customer side. |
| Payment method | Bank transfer · Credit card |
| When payment is due | Customers will be at any timing. After payment is completed, we will issue points from our company. Because you can purchase the service using the issued points, you can contract at any timing. |
| Delivery time of goods | In case of bank transfer, if you receive a message from "transfer confirmation form" after payment is completed, we will start providing service within 3 hours ~ 72 hours. In case of credit card it will be provided immediately. |
| About returned / exchanged defective goods | We do not perform cancellation after returned or exchanged defective goods · payment procedure. Since support is allowed from time to time, please contact the "support bulletin board" if the service is not functioning properly due to a malfunction etc. We will support as much as possible. |